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Supreme Court Of India
Mission Accessibility v. Union Of IndiaHon'ble Judge(s): Vikram Nath, Sandeep Mehta , JJ
D.O.D : 03/12/2025
Order Accordingly
...Read JudgmentConstitution of India , Art.226— Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act (1 of 1996) , S.33— Civil Services Examination - Provision of Screen Reader Software - To visually impaired candidates - Court addressed grievances related to accessibility of public examinations for visually impaired candidates - Substantial part of the grievances had been duly alleviated because UPSC, had taken a conscious, progressive policy decision to extend facility of Screen Reader Software to visually impaired candidates across various examinations, recognizing their rights to equal opportunity - However, while policy decision was in place, mechanism and modalities for its effective implementation remained un-streamlined and un-operationalized - Laudable objective of accessibility must be translated into practical reality - Specific directions were issued to UPSC to ensure that its decision is effectively translated into action and rights of candidates belonging to the PwBD/PwD category are fully safeguarded.
(Paras91011)
In order to ensure that the decision taken by UPSC is effectively translated into action and the rights of candidates belonging to the Persons with Benchmark Disability/Persons with Disability (PwBD/PwD) category are fully safeguarded, the following directions are issued to take the matter to its logical conclusion: -
A. UPSC shall ensure that in every notification for the examinations conducted by it, a clear provision is incorporated permitting candidates eligible for a scribe to request a change of scribe up to at least seven days prior to the date of the examination, and such requests shall be objectively considered and disposed of by a reasoned order within three working days of receipt of the application.
B. Respondent No. 2-UPSC shall file a comprehensive compliance affidavit within a period of two months from the date of this order, clearly delineating the proposed plan of action, timeline, and modalities for the deployment and use of Screen Reader Software for visually impaired candidates in the examinations to be conducted by it. The affidavit shall also specify the steps proposed for testing, standardisation, and validation of the software and related infrastructure across all or designated examination centres, and shall further indicate the feasibility of ensuring that the said facility is made operational and available to all eligible candidates from the next cycle of examinations.
C. UPSC shall, in coordination with the Department of Empowerment of Persons with Disabilities (DEPwD) and the National Institute for the Empowerment of Persons with Visual Disabilities (NIEPVD), formulate uniform guidelines and protocols for the use of Screen Reader Software and other assistive technologies to ensure standardisation, accessibility, and security of the examination process across all or identified examination centres, as deemed fit by it.
D. Govt. through the Department of Personnel and Training (DoPT) and the Ministry of Social Justice and Empowerment, shall extend all necessary administrative and technical support to UPSC for the expeditious implementation of the above measures and shall facilitate coordination with State Governments and examination authorities wherever required.
E. It is further directed that the implementation of these measures shall be undertaken in a manner that ensures full accessibility to eligible candidates while maintaining the sanctity, confidentiality, and fairness of the examination process.